Energy & Utility Skills implements Microsoft Lync
We’re proud to work with an organisation like Energy & Utility Skills, with their visionary approach to how technology can positively transform the way their organisation works. We’ve worked with their internal IT team to deliver a number of projects, augmenting their existing capabilities.
After working together to define the requirements for the replacement of their legacy telephone system we entered product selection. MIcrosoft® Lync™ not only met Energy & Utility Skills’ existing telephony requirements but offered some exciting new collaboration possibilities, especially for their remote workers.
Following a successful proof of concept deployment we worked to align the full rollout of Lync, including legacy telephony integration via both ISDN and analogue lines with a hardware refresh that included training staff on the new wave of Microsoft products.
Tim Balcon, Chief Executive said:
“I was really pleased with the professional way that RTS has approached this project and their ability to deliver both phases of the project on-time and to budget.
RTS has provided us with a unified solution that has given our organisation far greater capabilities and flexibility than a standard telephone system replacement ever could.
The benefits to EU Skills have been immense, in terms of our productivity and connectivity to our workers. I would recommend Lync to any organisation and also RTS as a go-to Partner, in order to implement it.”
You can read the full case study that was presented to the International Association of Microsoft Partners this November in our Unified Communications service section.
Microsoft and Lync are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries.
Award-winning internet services provider Gradwell joins RTS at BETT 2010
Last month we mentioned that we were being joined at BETT by our friends at Acousti Products. Today we are very happy to announce that Gradwell, leading internet communication services provider and Best Business winner at the 2008 Internet Telephony Service Providers’ Association (ITSPA) awards, will be supporting us at the BETT show on Wednesday 13th and Thursday 14th of January. Together we will demonstrate how our partnership has enabled us to develop digital telephony solutions tailored to education environments.
Budget constraints and the push for operational efficiently means 21st Century schools need to communicate more effectively than ever. Gradwell and RTS allow schools to get the most from available resources by providing flexible and cost beneficial VoIP technology, making school administration and pastoral care much easier than was previously possible. Gradwell will be demonstrating their award-winning VoIP service at BETT and explaining how features such as number portability and call management make it so attractive to schools.
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