By working with our clients to address the technology issues faced within their organisation we take an alternative approach to the traditional break-fix IT philosophy that can result in huge bills and a reluctance to ask for assistance. With the unique requirements of schools and SMBs in mind, our Managed Service Agreements focus on:

• Allowing clients to focus on their core business, not technology issues
• Making IT provisions more reliable through proactive maintenance
• Fixing support costs
• Ensuring it’s easy to budget for technology expenditure
• Keeping clients well informed about the current state of their technology provision

RTS believes that a superior technology solution isn’t complete without a reliable support system in place to ensure the continuing needs of clients are met.

Our experience with a vast array of technology leaves us perfectly suited to provide comprehensive support cover for many systems, not just those implemented by us.

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