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Energy & Utility Skills implements Microsoft Lync

December 15th, 2011 by Mike

We’re proud to work with an organisation like Energy & Utility Skills, with their visionary approach to how technology can positively transform the way their organisation works. We’ve worked with their internal IT team to deliver a number of projects, augmenting their existing capabilities.

After working together to define the requirements for the replacement of their legacy telephone system we entered product selection. MIcrosoft® Lync™ not only met Energy & Utility Skills’ existing telephony requirements but offered some exciting new collaboration possibilities, especially for their remote workers.

Following a successful proof of concept deployment we worked to align the full rollout of Lync, including legacy telephony integration via both ISDN and analogue lines with a hardware refresh that included training staff on the new wave of Microsoft products.

Tim Balcon, Chief Executive said:
“I was really pleased with the professional way that RTS has approached this project and their ability to deliver both phases of the project on-time and to budget.

RTS has provided us with a unified solution that has given our organisation far greater capabilities and flexibility than a standard telephone system replacement ever could.

The benefits to EU Skills have been immense, in terms of our productivity and connectivity to our workers. I would recommend Lync to any organisation and also RTS as a go-to Partner, in order to implement it.”

You can read the full case study that was presented to the International Association of Microsoft Partners this November in our Unified Communications service section.

Microsoft and Lync are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries.

RTS goes beyond the standard implementation of ICT systems. We look for what really matters to each and every user of our technology and ensure that we deliver remarkable results that are still apparent long after each project is commissioned. RTS combines two traditionally separate technology disciplines and creates dynamic solutions that resolve underlying problems and deliver visionary opportunities. You can follow us on Twitter @RTStweets or contact us directly on 0121 285 7222 for further information.

RTS | Creative. Dynamic. Results.

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